Cancellation and Refund
Cancellation & Refund Policy
At GLOBAL ELECTRONICS, we always try our best to support our customers, and our cancellation policy reflects that.
Cancellations
If you wish to cancel an order, please make sure to raise the request within 7 days of placing it. Do keep in mind that if the order has already been passed on to the vendor and the shipping process has begun, we may not be able to cancel it at that stage.
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We do not accept cancellation requests for perishable items such as flowers, food products, and similar goods. However, if the product delivered is of poor quality, we will be happy to look into a refund or replacement for you.
Damaged or Defective Items
If you happen to receive a damaged or defective product, please get in touch with our Customer Service team within 7 days of receiving it. Once the merchant has reviewed and confirmed the issue from their end, we will take the matter forward accordingly.
Product Not as Described
If you feel that the product you received does not match what was shown on the website or does not meet your expectations, please bring it to the attention of our Customer Service team within 7 days of delivery. The team will look into your concern and take a suitable call on it.
Warranty Related Issues
For products that come with a manufacturer's warranty, we request you to get in touch directly with the manufacturer for any warranty related complaints.
Refunds
For any refunds approved by GLOBAL ELECTRONICS, please allow 6 to 8 days for the amount to be processed and credited back to you.
For any queries or concerns, feel free to reach us at:
Phone: 8600162496
Email: marcom@globalelec.co.in